Rich Viz – Design Documentaries
by Bas Raijmakers. Paper on design documentaries, published in ‘Rich Viz! Inspiring design teams with rich vizualizations’, edited by Pieter Jan Stappers et al., StudioLab Press, Delft University of...
View ArticleSmart Street Paper
Paper on experimental design research methods in a street in London, published by the Design Research Society and presented at their annual conference in 2008: Undisciplined!. The project was done with...
View ArticleOpen Innovation with a service design approach
Paper on Open Innovation project for Elsevier. Written by Geke van Dijk, Bas Raijmakers, Michiel van der Heyden en Toke Barter. Presented at the international Service Design conference in Amsterdam...
View ArticleHCI informing Service Design, and visa versa
Paper by Geke van Dijk. Presented at the workshop Service Design, during the conference HCI2008 in Liverpool (2-5 September 2008). (PDF, 336 kb)
View ArticleHow Sticky Research Drives Service Design
At the 2009 Service Design Network conference in Madeira, Bas presented a paper with Andreas Sommerwerk of Deutsche Telekom AG. The title is “How sticky research drives service design,” and the paper...
View ArticleDesigning Empathic Conversations for Inclusive Design Facilitation
Paper on inclusive design facilitation for the Heartlands project. Presented by Bas at the Include conference in London (6-8 April 2009). Authors: Bas Raijmakers, Geke van Dijk, Yanki Lee and Sarah...
View ArticleCharging Up: Energy usage in households around the world
Article for Touchpoint 4, the journal of the international Service Design Network, by Geke van Dijk. ‘Charging Up’ is an international study of people’s practices and motivations in relation to...
View ArticleWorld class pioneers and creative thinkers
As one of the first companies to focus on projects around the principles of design research and service design, STBY have been intimately involved with the ongoing development of these fields of work...
View ArticleNo Interdisciplinary Without Disciplines
Geke van Dijk and Marianne Guldbrandsen wrote a paper for the latest edition of Touchpoint, based on their keynote presentation at the service design conference in Berlin, 2010. The paper discusses...
View ArticleFrom Field Stories to Strategic Design
Based on their workshop at the service design conference in Paris in October 2012, Bas Raijmakers, Geke van Dijk from STBY and Katherine Gough from Nokia Design wrote a paper for the latest edition of...
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